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Yesterday Chief Inspector Mark Payne of the West Midlands Police spoke to the Isle of Man Social Media Club . Following the Third Thursday meeting, he and I had a fascinating conversation about how social media is changing the police’s relationship with the media. What follows is a blog post on the subject that Mark […]
Image via Wikipedia Throughout my career I’ve been subjected to a good deal of ribbing and teasing, some of it not too good natured, that being in PR means I tell lies for living. I actually don’t find it too funny but know that people’s understanding of public relations comes from what they see from […]
As it’s a bank holiday I’ve got some extra time to read up. Here’s my list of what I liked. 1. Dave Fleet asks if your organisation has multiple personalities in this thoughtful post on customer service and social media. Twitter, blogs or any online interaction can’t plug holes in your customer service provision. Work […]
Here’s some cool stuff I saw in the PR blogosphere this week. 1. These two ladies have put together an excellent list of UK-based Mommy bloggers. 2. Bernard Lunn analyses journalism 2.0 and offers some insight into how keep quality high and monetise content. 3. Steve Rubel asks if Twitter could replace email as the […]
I certainly enjoyed my trip to Austen’s South By Southwest Interactive festival where thousands of social media and Web 2.0 enthusiasts gathered for five days to share ideas and information. Oh and have fun. And, we mere mortals get to brush shoulders with some of the industry’s biggest names. I’ve written a long column on […]