10. Facebook profile, page or group? This post explains the various ways to have a presence on Facebook. People are really confused about the options and choices.
9. Free report: who’s talking about you in social media? This limited offer for a short social media sentiment analysis sure did prove to be popular.
8. How to handle feedback This post is full of tips and pointers in what to do if the social media chatter isn’t all that positive.
7. How not to hold a tweetup The post was drafted after I attended a disastrous tweetup for a wine launch. It’s easy to make a tweet up successful; just follow these tips.
6. The Spin Crowd: who are these people A TV show having a good laugh at us PRs.
5. Blocking competitors on Twitter: total folly This rant followed me noticing that a social media consultant I know had blocked me from following him on twitter. It made me laugh! But the post explains what a waste of time blocking is.
4. LinkedIn: removing comments Here’s another post about how to handle feedback, this time specifically on a LinkedIn group. Again, it was inspired by a real life situation.
3. Workshop: getting to grips with social media The post was a promo for a workshop I ran in March. It sold out. Maybe I should think about running another one soon?
2. Social media gets the blame for PR disasters This post summarizes some research which showed that PR professionals think social media causes a lot of problems. Great discussion in the comments.
AND FINALLY…THE NUMBER ONE MOST POPULAR POST OF 2010
1. Gartner’s 2010 Hype Cycle social software This lengthy, detailed post summarised Gartner’s report using plain language so that ‘regular folks’ can understand what Gartner’s on about.