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IABC Ottawa held a breakfast yesterday with speaker Greg Klassen, senior vice-president, marketing strategy and communications, from the Canadian Tourism Commission (CTC). He showcased how the CTC leverages its unique brand, ranked #1 in the world, to gain a competitive advantage for Canada’s tourism industry.
He told the crowd gathered about how the forces of complexity, technology, and globalization are accelerating change and increasing volatility in the tourism industry. He said that Canada’s tourism brand competes vigorously as an unique, exotic and off-the-beaten-track destination.  In fact, for the second year running, …